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Support Coordination

Our Support Coordination service is all about helping you get the most out of your NDIS plan. We’re here to guide you every step of the way, connect you to the right supports, help you build the skills and confidence to coordinate your services, and ensure your plan works for your unique goals and lifestyle.

NEPEVE

Guiding You Through Your NDIS Plan

At NepEve Care, we understand that managing your NDIS plan can feel overwhelming, but you don’t have to do it alone. Our friendly and experienced Support Coordinators are here to simplify things and help you understand how to use your funding to support your goals.

If you’re just starting out or looking for new providers, we walk beside you to make sure your support is working for you. From finding services to coordinating appointments and reviewing your plan progress, we’re here to make things easier and clearer.

We also help you become more independent with your plan, giving you the tools, knowledge, and confidence to take the lead in managing your support in the future.

Our Support Coordination Services

Our Support Coordination service helps participants make the best use of their NDIS plans by connecting them with the right supports, services, and networks. We aim to build your capacity to manage your support and work towards your goals with confidence and independence.

1. Plan Understanding and Guidance

  • NDIS Plan Review and Explanation
  • Goal Alignment and Planning
  • Budget Utilisation Advice
  • Clarification of Funded Supports
  • Assistance with Plan Implementation

2. Connection to Services

  • Linking with NDIS-registered Providers
  • Access to Community and Mainstream Services
  • Exploring Informal and Peer Supports
  • Cultural and Language-Specific Service Matching
  • Assistance with Service Agreements

3. Ongoing Coordination and Monitoring

  • Scheduling and Coordinating Appointments
  • Ensuring Consistency of Services
  • Monitoring Service Delivery Quality
  • Addressing Service Gaps or Issues
  • Adjusting Supports as Needs Change

4. Skills and Capacity Building

  • Supporting Independent Decision-Making
  • Building Confidence to Self-Manage Supports
  • Developing Problem-Solving Skills
  • Navigating the NDIS System
  • Encouraging Goal-Based Planning

    5. Crisis and Complex Support

    • Specialist Coordination for Complex Needs
    • Risk Management and Response Planning
    • Coordination with Health, Housing, and Justice Services
    • Behavioural and Mental Health Support Linkages
    • Addressing Environmental or Service Challenges

    6. Health Education

    • Disease-specific education
    • Self-management training
    • Preventative health strategies
    • Caregiver training
    • Health literacy support

    Our Support Coordination Approach

    • We start by listening to you, understanding what you need and what challenges you’re facing. Together, we’ll figure out how we can help and make things easier for you.

    • We work with you to build a plan that fits your life. Your goals, your preferences, your culture, all of it matters. We’ll make sure your NDIS plan helps you live the way you want.

    • We walk alongside you to help organise services, adjust supports when needed, and keep things running smoothly.

    • We check in regularly to ensure everything is working well for you, making adjustments where necessary and supporting you through NDIS plan reviews.

    Benefits of Our Support Coordination

    1. Personalised Support

    • We personalize everything to your unique needs and goals, ensuring the best fit for you.

    2. Easy Access to Services

    • Connect with the right services and supports in your community.

    3. Confidence in Your NDIS Plan
    • We guide you through your plan, helping you understand and use it with confidence.

    4. Ongoing Support

    • We’re always here to adjust your plan and provide continuous support as your needs change.

    5. Building Independence

    • Gain the skills to manage your supports and make choices for a more independent life.

    Ready to Access Quality HealthCare at Home?

    At NepEve Care, we’re here to walk with you step by step, support by support. Let’s connect and start building your confidence, independence, and control over your NDIS journey.

    People May Ask For (FAQ)

    Find answers to common questions about our Nursing Service.

    Is Support Coordination included in every NDIS plan?

    Support Coordination isn’t automatically included in every NDIS plan. If it’s not in your plan, you can request it during your next plan review. It’s designed to help you manage your supports, navigate your plan, and work towards your goals.

    Can I choose my level of Support Coordination?

    Yes, you can choose your level of Support Coordination, as long as it’s within your NDIS plan’s funding. If your plan doesn’t specify a level, you can decide what works best for you, whether it’s Support Connection, Support Coordination, or Specialist Support Coordination.

    What if I want to focus on a specific goal like housing?

    If you want to focus on a specific goal like housing, you can use your Support Coordination funding to work with a coordinator who understands housing supports. They’ll guide you in finding the right services and help you take steps toward your goal.

    Who is eligible for Support Coordination under the NDIS?

    Support Coordination is funded for participants who need extra help navigating their plan. Not everyone automatically receives it, but you can request it during your plan review if you think it will benefit you.

    What if I need help with daily activities in addition to nursing services?

    We offer personal care services in addition to community nursing, which can help with daily activities like bathing, dressing, eating, and mobility. Our team will coordinate with you to provide a comprehensive support plan that addresses both your health and personal care needs.

    What’s the difference between Support Coordination and plan management?

    Support Coordination helps you connect with and manage your supports. Plan management handles the financial side, like paying providers and keeping track of your NDIS budget.