Privacy Policy
Our Commitment
At Nepeve Care Services, we protect your personal information with the highest standards of care. As an NDIS-registered provider, we adhere to:
- Australian Privacy Principles (APPs)
- NDIS Code of Conduct
- NDIS Practice Standards
What We Collect & Why
Essential Information
| Data Type | Purpose |
| Personal details | Delivering tailored NDIS supports (name, NDIS number, contact info) |
| Health information | Providing safe, individualised care |
| Financial records | Processing NDIS claims and provider payments |
| Website interactions | Improving your digital experience |
We never collect sensitive data without a clear explanation and consent.
How We Protect You
Security Measures
- Encrypted systems (matching banking standards)
- Staff training on privacy obligations
- Secure document destruction
- Regular NDIS compliance audits
Your Rights
You can:
✓ Access your records anytime
✓ Correct inaccurate details
✓ Request limited data use
✓ Make anonymous complaints
To exercise these rights, contact our Privacy Officer at [privacy@nepevecareservices.com.au] within 5 business days.
When We Share Information
We only disclose your data when:
- Required by law (e.g., NDIS quality audits)
- Necessary for your care (e.g., coordinating with therapists)
- You give written permission
- We never sell or trade your information.
Contact Our Privacy Team
For questions or concerns: